1. Return and Refund Policy
We offer returns and refunds under the following conditions:

• Product Return: Products may be returned only if they have manufacturing defects or if a replacement product is not available.

• Refunds: Refunds will be processed through the original payment method used, such as credit card or bank transfer. Customers will receive the refund within 7-14 business days after the returned product has been inspected.

• Return Shipping Costs: The customer is responsible for covering return shipping costs unless the return is due to an error on our part, such as incorrect items sent.

• Refund Disclaimer: The company reserves the right to deny refunds for items that have been used or are not returned in their original condition.

 

2. Order Cancellation Policy
Orders can be canceled within 24 hours of placing the order. After this period, the company reserves the right not to accept cancellations. Please contact our customer service team to confirm cancellations and receive further assistance.

 

3. Shipping Policy
Our shipping terms are as follows:

• Shipping Method: Products are shipped via reliable courier services, and customers will receive a tracking number to monitor the shipment’s status.

• Shipping Timeframe: Delivery within the country takes approximately 3-7 business days, while international orders typically take 7-14 business days.

• Action in Case of Non-Delivery: If the product has not been delivered within the expected timeframe, please contact our customer service team for assistance in tracking the shipment.

• Delay in Delivery: In the event of a delay, we will notify customers and provide updates on the shipping status.

 

For further questions, please contact our customer service team for more details.